Privacy Policy

Various privacy laws apply to Shelcom Corporate Services Australia Pty. Ltd. These laws regulate the way organisations:

  • Collect;
  • Use;
  • Disclose;
  • Keep secure; and
  • Give people access to their

personal information. (This is information about an individual that identifies them). This policy tells you what information we collect and keep, what we do with it, and what your rights are in relation to that information.

Your Personal Information
In order to provide a secure login section and personal ordering service to our clients we need to collect and use some personal information. We consider all information about our clients to be private and confidential, and hold ourselves to the highest standards in the safekeeping and use of that information.

Information We Collect From The Web
Each time someone visits our website, our web server collects the following type of information for statistical and verification purposes:

  • The number of users who visit the website;
  • The number of pages viewed; and
  • Traffic patterns

This is anonymous statistical data and no attempt will be made to identify users or their browsing activities. We use this data to evaluate our website performance and to improve the content we display to you.

Cookies
Cookies are not used on this website in any form.

We Will Not Sell Our Client Information
Information about clients is not sold to any other company, individual or group.

We Will Not Release Information About Clients Unless

  • We receive their prior written consent;
  • We believe the recipient to be the client or their authorised representative;
  • We are required or authorised by law to release information to the recipient

We May Use Your Information To Tell You About Our Products
Your information may be used by Shelcom Corporate Services Australia Pty. Ltd. to enable us to inform you about new and existing products and services that will enhance our relationship with you. If you provide us with your postal address or e-mail address, we may use it to send you our regular communications. You may, at any time, remove your email address from the marketing list by advising us in writing.

Security On Our System
All client information is protected from unauthorised access through the use of secure passwords, user log-on or other security procedures. Developments in security and encryption technology are reviewed on a regular basis.
Where necessary, we will remind our clients that the Internet is an insecure medium.

Correcting Information
You may request access, view and/or change any personal information we hold about you at any time by logging into this website and visiting My Account. If it is incorrect, we will correct it at your request.

Any Questions?
If you have any further questions relating to this privacy statement, or concerns about the way in which we have handled your personal information, please do not hesitate to:

  • Email us at companies@shelcom.com.au
  • Telephone us on 1300 722 796 or
  • Write to us at Suite 3, 596 North Road, Ormond VIC 3204, Australia.